{"id":272,"date":"2024-05-07T11:03:26","date_gmt":"2024-05-07T11:03:26","guid":{"rendered":"https:\/\/tugacampers.com\/?page_id=272"},"modified":"2024-08-27T06:07:20","modified_gmt":"2024-08-27T06:07:20","slug":"conditions","status":"publish","type":"page","link":"https:\/\/tugacampers.com\/en\/conditions\/","title":{"rendered":"CONDITIONS"},"content":{"rendered":"\n<div class=\"wp-block-essential-blocks-wrapper alignfull  root-eb-wrapper-rgjmk\"><div class=\"eb-parent-wrapper eb-parent-eb-wrapper-rgjmk \"><div class=\"eb-wrapper-outer eb-wrapper-rgjmk\"><div class=\"eb-wrapper-inner\"><div class=\"eb-wrapper-inner-blocks eb-wrapper-align-center\">\n<div class=\"wp-block-essential-blocks-advanced-heading  root-eb-advance-heading-gcfta\"><div class=\"eb-parent-wrapper eb-parent-eb-advance-heading-gcfta \"><div class=\"eb-advance-heading-wrapper eb-advance-heading-gcfta button-1\" data-id=\"eb-advance-heading-gcfta\"><h2 class=\"eb-ah-title\">CONDITIONS<\/h2><\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-advanced-heading  root-eb-advance-heading-7qtng\"><div class=\"eb-parent-wrapper eb-parent-eb-advance-heading-7qtng \"><div class=\"eb-advance-heading-wrapper eb-advance-heading-7qtng button-1\" data-id=\"eb-advance-heading-7qtng\"><h2 class=\"eb-ah-title\">IMPORTANT RENTAL INFORMATION<\/h2><div class=\"eb-ah-separator icon\"><i icon=\"fas fa-van-shuttle\" class=\"fas fa-van-shuttle \"><\/i><\/div><\/div><\/div><\/div>\n\n\n\n<ul class=\"wp-block-list has-black-color has-text-color has-link-color has-large-font-size wp-elements-2ce52b4d9d50bd8ba3831a9fc9577b5f\">\n<li>For security reasons, a deposit of \u20ac500 will be charged<\/li>\n\n\n\n<li>The driver must be over 21 years old and have at least 2 years of driving experience.<\/li>\n\n\n\n<li>At the time of booking, it is mandatory to send photos of the driver&#8217;s, driver&#8217;s license and CPF or <br>passport by email<\/li>\n\n\n\n<li>All tolls and fines will be the responsibility of the driver(s). The value of tolls and fines is not included<br>in the price<\/li>\n\n\n\n<li>A cleaning fee of 40\u20ac will be charged for all reservations.<\/li>\n\n\n\n<li>We are available 24\/7 in case of emergency\u200b.<\/li>\n\n\n\n<li>Campervan delivery (check-in) between 2pm and 6pm. Campervan return (check-out) between 8amand 11am<\/li>\n\n\n\n<li>If the Campervan is returned after 11am, 1 extra day will be charged. And if the next reservation is<br>canceled for reasons caused by the late return of the Campervan, the amount of that reservation will be<br>charged in full<\/li>\n\n\n\n<li>Campervan rental is only permitted for a maximum of 2 people<\/li>\n\n\n\n<li>The Campervan must be returned with a full diesel tank (it will be full when you receive it), if the<br>Campervan is not returned with a full tank, you will be charged a fee of $20 plus the cost of filling the<br>tank<\/li>\n\n\n\n<li>The camper van must be returned in the same condition in which you received it (please remove all<br>sand, rubbish and personal objects from the camper van). An additional cleaning fee of \u20ac20 will be<br>charged if the camper van is returned in poor condition<\/li>\n\n\n\n<li>Do not smoke inside the camper van<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-essential-blocks-advanced-heading  root-eb-advance-heading-06nqi\"><div class=\"eb-parent-wrapper eb-parent-eb-advance-heading-06nqi \"><div class=\"eb-advance-heading-wrapper eb-advance-heading-06nqi button-1\" data-id=\"eb-advance-heading-06nqi\"><h2 class=\"eb-ah-title\">INSURANCE<\/h2><div class=\"eb-ah-separator icon\"><i icon=\"far fa-clipboard\" class=\"far fa-clipboard \"><\/i><\/div><\/div><\/div><\/div>\n\n\n\n<p class=\"has-text-align-center has-black-color has-text-color has-link-color wp-elements-ed72550ce094c1ed583f89e744f8790e wp-block-paragraph\">The campervan has third party insurance valid in Portugal.\u200b This insurance covers you for legal liability of third party property damages.<br><br>This insurance is free and includes free 24\/7 roadside assistance. However, if assistance is requested<br>due to some reason of negligence on the part of the driver, a fee of \u20ac200 plus \u20ac0.40 per kilometer will be<br>charged. In the event of negligence and\/or the impossibility of the vehicle being able to continue the trip,<br>the trip will be canceled without the right to a substitute vehicle. In case of negligence, transportation for<br>the customer&#8217;s travel will be at their own expense and risk<br><br>In case of accident, please call us immediately to help you resolve the situation.\u200b<\/p>\n\n\n\n<div class=\"wp-block-essential-blocks-advanced-heading  root-eb-advance-heading-tm5a2\"><div class=\"eb-parent-wrapper eb-parent-eb-advance-heading-tm5a2 \"><div class=\"eb-advance-heading-wrapper eb-advance-heading-tm5a2 button-1\" data-id=\"eb-advance-heading-tm5a2\"><h2 class=\"eb-ah-title\">OTHER INFORMATION<\/h2><div class=\"eb-ah-separator icon\"><i icon=\"far fa-clipboard\" class=\"far fa-clipboard \"><\/i><\/div><\/div><\/div><\/div>\n\n\n\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\"><strong>Other Charges:<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-black-color has-text-color has-link-color wp-elements-f8411b9852c0dc8779f99e1afbae661a wp-block-paragraph\">All road tolls and fines are the responsibility of the driver.\u200b<\/p>\n\n\n\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\"><strong>Security Deposit:<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">The security deposit of \u20ac500 is payable when you pick up the vehicle. From the security deposit, we<br>will deduct any vehicle damage, unpaid tolls, or vehicle\/driver fines. We will also deduct any additional<br>fees (cleaning or service fees) from the deposit. The remaining security deposit will be returned within 4<br>business days after the vehicle drop-off.<br><br>This time frame will<br>only be extended if vehicle damages occur and a repair estimate cannot be obtained within the specified<br>period, or if it is not possible to verify additional expenses (tolls or fines) with the legal authorities within<br>this time frame. <br><br>If you have special requests or requirements, please contact us in advance to see if we<br>can meet your needs!<\/p>\n\n\n\n<div class=\"wp-block-essential-blocks-advanced-image  root-eb-advanced-image-35f0j\"><div class=\"eb-parent-wrapper eb-parent-eb-advanced-image-35f0j \"><figure class=\"eb-advanced-image-wrapper eb-advanced-image-35f0j img-style-rounded caption-style-1 caption-horizontal-center caption-vertical-bottom bottom no-effect\" data-id=\"eb-advanced-image-35f0j\"><div class=\"image-wrapper\"><a class=\"eb-advimg-link\" href=\"https:\/\/tugacampers.com\/\"><\/a><img decoding=\"async\" src=\"https:\/\/tugacampers.com\/wp-content\/uploads\/2024\/04\/logo_transparent_background-300x255.png\" alt=\"logo-size\"\/><\/div><\/figure><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>The campervan has third party insurance valid in Portugal.\u200b This insurance covers you for legal liability of third party property damages. This insurance is free<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","_joinchat":[],"footnotes":""},"class_list":["post-272","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tuga Campers - Conditions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tugacampers.com\/en\/conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tuga Campers - Conditions\" \/>\n<meta property=\"og:description\" content=\"The campervan has third party insurance valid in Portugal.\u200b This insurance covers you for legal liability of third party property damages. 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